Our Services

 

Overview of Our Services

Wayside offers a wide array of services for children, young adults and families. To learn about what services are available in your community, please see our services listing, which is organized by region. Should you have any questions, please do not hesitate to contact us at 508.879.9800.

Counseling Services

Service Description
A full range of outpatient behavioral services for children, adolescents, and their families, including diagnostic assessments, psychological evaluation, medication evaluation, and treatment. LEARN MORE

 

Population Served
Children, adolescents and young adults up to 21

 

Payment
Insurance Funded, including MassHealth products.

 

Service Area
Offices located in Framingham, MIlford and Waltham. Serves those communities and surrounding areas.

 

Referral Process
Individuals may self-refer. Please contact sites directly to make appointments.

 

Referral Numbers
Framingham: 508.630.5907
Milford: 508.478.6888
Waltham: 781.891.0555 X17
Watertown: 781.891.0555 X17

 

General Information/Program Numbers
Framingham: 508.620.0010
Milford: 508.478.6888
Waltham: 781.891.0555
Watertown: 781.891.0555
Service Description
Intensive in-home clinical services provided to a youth and his/her family, designed to treat the youth’s behavioral health needs, including improving the family’s capacity to avert behavioral health crises and provide effective support for the youth’s healthy functioning. LEARN MORE

 

Population Served
Youth up to 21 with behavioral health concerns and meet medical necessity criteria.

 

Payment
MassHealth Insurance

 

Service Area
Framingham, Milford, Worcester, Sturbridge, Waltham, Malden, Lowell and surrounding areas.

 

Referral Process
Individuals may self-refer.

 

Referral Numbers
Framingham, Milford, Worcester, Sturbridge and surrounding areas:
508.630.5907.
Waltham, Malden, Lowell and surrounding areas: 781.891.0556 x17.

 

General Information/Program Numbers
Framingham: 508.620.0010
Milford: 508.478.6888
Worcester: 508.929.1257
Sturbridge: 508.347.8181
Waltham: 781.891.0555
Malden: 781.338.2640
Lowell: 978.221.6923
Service Description
Mobile, on-site, therapeutic response to youth experiencing a behavioral health crisis. MCI teams provide crisis intervention, stabilization, and coordination, for up to 7 days, until the youth is stable or transferred to another level of care. LEARN MORE

 

Population Served
Youth, ages 0-21, in current psychiatric crisis requiring stabilization.

 

Payment
MassHealth Insurance

 

Service Area
Framingham (and surrounding areas); Waltham (and surrounding areas).

 

Referral Process
Families/caregivers may phone the contact number 24/7 to request immediate evaluation.

 

Referral Numbers
Framingham area: 508.872.3333
Waltham area: 781.893.2003

 

General Information/Program Number
781.891.0556 x76
Service Description
Collaborative initiative between the Massachusetts Department of Mental Health (DMH) and Department of Children and Families (DCF) and is designed to provide a range of community-based wraparound services that strive to maintain youth in their homes and support families as primary caregivers. LEARN MORE

 

Population Served
Youth, ages 6-18, at risk of long-term out-of-home placement

 

Payment
DMH and DCF.

 

Service Area
Framingham, Arlington and surrounding areas.

 

Referral Process
Referrals come directly from DMH and DCF.

 

Referral/General Information Numbers
Framingham: 774.777.3125, x108
Arlington: 781.891.0556, x42

Residential, Day & Educational Services: Wayside Campus

Service Description
Short-term service for youth experiencing acute mental health symptoms. The service provides psychiatric assessment, individual, family and group treatment, stabilization and discharge planning. Youth are active throughout the day with peer support groups, therapeutic and skill building exercises and wellness and recreational activities. LEARN MORE

 

Population Served
Youth, ages 12-18, who are at risk of psychiatric hospitalization.

 

Payment
We take a wide variety of insurance, including most MassHealth/MBHP products.

 

Service Area
Located at Wayside Campus in Framingham. No limitation on city/town of residence for client referrals.

 

Referral Process
Youth must be referred by a hospital as a step-down or by a crisis team with a full psych evaluation.

 

Referral Number
508.561.4463. This number is answered 24/7.

 

General Information/Program Numbers
Boys Program/Dennison House: 774.279.4465
Girls Program/Edgell House: 508.561.0257
Service Description
An alternative to inpatient psychiatric hospitalization, ICBAT provides intensive residential, day and clinical services for adolescents. Services include: daily psychiatry, intensive clinical services for individuals and families, clinical group therapy, highly structured, monitored therapeutic milieu, crisis stabilization and discharge planning. LEARN MORE

 

Population Served
Youth, ages 12-18, who are at risk of psychiatric hospitalization.

 

Payment
Beacon/Fallon products (BMC) & MassHealth/MBHP.

 

Service Area
Located at Wayside Campus in Framingham. No limitation on city/town of residence for client referrals.

 

Referral Process
Youth must be referred by a crisis team. Hospital referrals will not be considered.

 

Referral Number
508.561.4463. This number is answered 24/7.

 

General Information/Program Numbers
Boys Program/Dennison House: 774.279.4465
Girls Program/Edgell House: 508.561.0257
Service Description
A rapid assessment and stabilization program for youth, with a goal of returning home. Youth continue to attend their own home school during the day. Individual, family and group therapy is provided. LEARN MORE

 

Population Served
Youth, ages 12-18.

 

Payment
Funded by DCF - Framingham & Malden.

 

Service Area
Located at Wayside Campus in Framingham.

 

Referral Process
Youth must be involved with Framingham & Malden area DCF offices. Referrals must come directly from DCF.

 

Referral Number
508.808.2610

 

General Information/Program Numbers
Boys Program/Harbinger House: 508.808.8375
Girls Program/Esperanza House: 774.279.5380
Service Description
Residential Treatment for youth with behavioral and/or mental health needs who attend public school or another community-based educational program. Individual, family and group therapy, nursing and medical services, wellness programming and opportunities to learn vocational skills and participate in volunteer activities. LEARN MORE

 

Population Served
Youth, ages 12-18.

 

Payment
Funded through DCF.

 

Service Area
Located at Wayside Campus in Framingham. No limitation on city/town of residence for client referrals.

 

Referral Process
Youth must involved in DCF. Referrals come directly from DCF.

 

Referral Number
508.561.4463

 

Program Number
508.879.9800
Service Description
Residential treatment and Chapter 766 approved special education for youth with behavioral and/or mental health needs. Youth attend Wayside Academy for academics and live in one of the residential houses on campus. Youth receive individual, family and group therapy, nursing and medical services, wellness programming and opportunities to learn vocational skills and participate in volunteer activities. LEARN MORE

 

Population Served
Youth, ages 12-18, with behavior and/or mental health needs.

 

Payment
Paid by school districts or DCF.

 

Service Area
Located at Wayside Campus in Framingham. No limitation on city/town of residence for client referrals.

 

Referral Process
Referrals are generally made directly from school districts.

 

Referral Number
774.279.4599 or 508.270.1372

 

General Information/Program Numbers
Boys Program/Sudbury Street House: 508.808.8364
Girls Program/Pearl Street House: 508.808.8448
Service Description
Acute day treatment program for youth, ages 12-18, who are experiencing acute mental health symptoms which can be managed safely at home. Appropriate referrals are those whose mental health needs are not being met by outpatient level of care. Funded by insurance. Often used as a diversion or step-down from psychiatric hospitalization/CBAT. LEARN MORE

 

Population Served
Youth, ages 12-18, who need more than outpatient level of care or who are being diverted from psychiatric hospitalization.

 

Payment
Insurance-funded.

 

Service Area
Located at Wayside Campus in Framingham. No limitation on city/town of residence for client referrals.

 

Referral Process
Referrals can be made by a hospital, crisis team, and other mental health professionals.

 

Referral Number
774.279.7008

 

General Information/Program Number
Wayside Day Center: 774.217.1861
Service Description
Chapter-766 approved Special Education school serving youth ages 12-22 in day placements from local school districts. Wayside Academy provides a structured, therapeutic classroom and a full education program including core subject instruction, transitional planning, per-vocational training and counseling services. LEARN MORE

 

Population Served
Youth, ages 12-22, who cannot function in a public school setting.

 

Payment
Paid by the school districts.

 

Service Area
Located at Wayside Campus in Framingham. No limitation on city/town of residence for client referrals.

 

Referral Process
Referrals are made by the local school district.

 

Referral/General Information Number
508.270.1372

Services for Young Adults 17-24

Service Description
The Prescott Young Adult Program provides support and structure to young adults, ages 18 to 25, recovering from emotional distress and behavioral volatility who wish to attain independent, purposeful, and health lives. The program provides a flexible "continuum of care" that offers each person served the maximum level of self-determination that is clinically appropriate. LEARN MORE

 

Population Served
Young adults, ages 18-21, with emotional/behavioral volatility.

 

Payment
Department of Mental Health

 

Service Area
Program is located in Arlington and referrals are accepted from various MA communities.

 

Referral Process
Referrals are made through DMH.

 

Referral/General Information Number
781.643.1668
12 Prescott St, Arlington, MA 02474
Service Description
Transitional housing and support for homeless young adults ages 18-21. Provides shelter and case management services to assist young adults as they transition to independent living. LEARN MORE

 

Population Served
Young adults, ages 18-21, who are homeless.

 

Payment
Services are free of charge.

 

Service Area
Program is located in Somerville.Referrals are accepted from various MA communities.

 

Referral Process
Program is located in Somerville. Priority for youth from Somerville and MetroBoston areas.

 

Referral/General Information Number
617.776.3377
116-118 North St, Somerville, MA 02144
Service Description
Resource center in Arlington for young adults, ages 17-25, who need a supportive environment where they can gain the skills they need as they transition to independent living. LEARN MORE

 

Population Served
Young adults, ages 17-25.

 

Payment
None needed. Services are free.

 

Service Area
Program is located in Arlington.

 

Referral Process
No referral is needed. Young adults can come directly to the program.

 

Referral/General Information Number
781.646.2826
Service Description
One-stop resource center in Framingham for young adults, ages 17-25. Offers resources to any young adult with challenges including: aging out of foster care, mental health issues, lack of family connections, risky behavior, substance abuse, and homelessness. LEARN MORE

 

Population Served
Young adults, ages 17-25.

 

Payment
None needed. Services are free.

 

Service Area
Program is located in Framingham.

 

Referral Process
No referral is needed. Young adults can come directly to the program.

 

Referral/General Information Number
508.879.1424

Community, Education & Outreach Services

Service Description

Framingham Community Connections: A partnership between Wayside, the Department of Children and Families and the Framingham Family Resource Center, which facilitates the organization of comprehensive family support systems to strengthen youth, families, and community.

Learn More
Service Description
Collaborative initiative between the Massachusetts Department of Mental Health (DMH) and Department of Children and Families (DCF) and is designed to provide a range of community-based wraparound services that strive to maintain youth in their homes and support families as primary caregivers. LEARN MORE

 

Population Served
Youth, ages 0-22, at risk of long-term out-of-home placement

 

Payment
DMH and DCF.

 

Service Area
Framingham, Arlington and surrounding areas.

 

Referral Process
Referrals come directly from DMH and DCF.

 

Referral/General Information Number
Arlington: 781.891.0556, x42
Framingham: 774.777.3125, x108
Service Description
Resource center in Arlington for young adults, ages 17-25, who need a supportive environment where they can gain the skills they need as they transition to independent living. LEARN MORE

 

Population Served
Young adults, ages 17-25.

 

Payment
None needed. Services are free.

 

Service Area
Program is located in Arlington.

 

Referral Process
No referral is needed. Young adults can come directly to the program.

 

Referral/General Information Number
781.646.2826
Service Description
A partnership between Wayside and the Department of Children and Families providing case management and coordination for families needing complex services. Learn More

 

Population Served
Youth, ages 0-22, and their families, needing therapeutic support.

 

Payment
DCF

 

Service Area
Worcester, Whitinsville, Framingham, Arlington, Malden and surrounding areas.

 

Referral Process
Referrals come directly from DCF

 

General Information Number
Arlington: 781.641.8500
Service Description
Program located in Milford to assist survivors and their families throughout the process of healing, to end the cycle of violence through community education, and individual and group counseling. LEARN MORE

 

Population Served
Survivors of traumatic events, all ages.

 

Payment
Services are free.

 

Service Area
Blackstone Valley, Assabet Valley, and Metrowest areas.

 

Referral Process
No referral is needed. Individuals may contact program directly to use services.

 

Referral/General Information Number
508.478.6888
10 Asylum St, Milford MA 01757
Service Description
Promote family-centered approaches to practice and policy through parent support groups, community education, and 1:1 peer support. LEARN MORE

 

Population Served
Parents and guardians of youth with mental health needs.

 

Payment
Services are free.

 

Service Area
Framingham, Waltham and surrounding areas.

 

Referral Process
No referral is needed. Parents or guardians may directly use services.

 

Referral/General Information Number
508.620.0010 x108
Service Description
Wayside's Multi-Service Center is a prevention, outreach and counseling service center for Watertown and surrounding communities. We embrace the development and enhancement of resiliency skills to enable youth and adults to deal with personal and community issues more effectively. LEARN MORE

 

Population Served
Middle school and High school students in the Watertown area.

 

Payment
None needed. Services are free.

 

Service Area
Located in Watertown. Projects take place in Watertown and surrounding communities.

 

Referral Process
None needed. Contact program directly.

 

Referral/General Information Number
617.926.3600

Care Coordination

Service Description
Intensive Care Coordination (ICC) and Family Support and Training (FST) services for Mass-Health enrolled youth with serious emotional disturbance (SED), under the age of 21, who meet the medical necessity criteria for these services. Intensive care coordinators facilitate care planning and coordination of services. Family Partners provide peer-support to caregivers in caring for youth with SED. LEARN MORE

 

Population Served
Youth under the age of 21 who meet medical necessity criteria for serious emotional disturbance (SED).

 

Payment
MassHealth Insurance

 

Service Area
Framingham, Lowell and surrounding areas.

 

Referral Process
Individuals may self-refer. Please contact our sites directly to make appointments.

 

Referral Numbers
Framingham area: 508.630.5907, email: framingham-intaketeam@waysideyouth.org
Lowell area: 978.460.8712

 

General Information/Program Numbers
Framingham: 508.620.0010
88 Lincoln St, Framingham, MA 01702

 

Lowell: 978.221.6923
73 East Merrimack St, Lowell, MA 01852
Service Description
A partnership between Wayside and the Department of Children and Families providing case management and coordination for families needing complex services. LEARN MORE

 

Population Served
Youth, ages 0-22, and their families, needing therapeutic support.

 

Payment
DCF

 

Service Area
Worcester, Whitinsville, Framingham, Arlington, Malden and surrounding areas.

 

Referral Process
Referrals come directly from DCF

 

General Information Numbers
Worcester: 508.929.1257
South Central/Whitinsville: 508.929.1000
Framingham: 508.424.0100
Arlington: 781.641.8500
Malden: 781.388.7100

Groups for Caregivers & Youth

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