Virtual Services During COVID-19


Virtual counseling and support services are available during COVID-19.

If you are receiving in-home therapy or outpatient counseling, please contact your clinician to set up an appointment via Telehealth.


Family Resource Center – Framingham

Assistance available by appointment only.

For emergency assistance with food, housing support and other basic needs, please call:

Thiassa Campelo 508-469-3209, [email protected]

Rosalind Baker 508-469-3288, [email protected]

Multi-Service Center – Watertown

The Multi-Service Center is connecting residents who either need help or would like to provide help to their neighbors through the Watertown Mutual Aid Network. Aid can include: cleaning and safety supplies, personal care items, clothing, food and delivery, financial assistance, translation services, social support, care package, transportation, housing, storage, child care, activities for kids, dog walking, tutoring, and technology support.

To request aid: If you are a Watertown neighbor in need of some support fill out this form, and you will be matched with someone who can help. Your information will only be seen by Sophia Suarez-Friedman, Community Coordinator at the Multi-Service Center.

To offer help: Provide details about how you can help by filling out this form. Sophia will match you with a neighbor in need. 

For more information, if you need a translator or other assistance filling out the form, contact Sophia by emailing [email protected] or calling 617-744-9585.

Parent-Peer Partnership Program

Parent/Caregiver Groups (various virtual options, see full list here)

Parents and caregivers can join any of the groups regardless of where they live. Please call or email any of the individual group facilitators for more information. All groups are confidential & free of charge.

Tempo Young Adult Resource Center – Framingham

Tempo staff are taking measures to ensure the resource center is following COVID health and safety guidelines. All staff and young adults are required to wear masks while in the building. Staff and young adults must maintain social distancing while at Tempo. Young adults visiting Tempo will be screened and have their temperature taken before entering the building.

Appointments are preferred in order to maintain required capacity limits.

Monday: 9 a.m. – 5 p.m.
Tuesday: 9 a.m. – 5 p.m.
Wednesday: 10 a.m. – 8 p.m.
Thursday: 9 a.m., – 5 p.m.
Friday: 9 a.m. – 4 p.m.
Saturday: 10 a.m. – 6 p.m.

If you would like to set up an appointment or have questions about services, please call 508-879-1424.

If you are a young adult who is struggling with mental health issues and would like to speak to a clinician, please call 508-469-3241. Leave a brief message with your name and number and your call will be returned as soon as possible.

Trauma Intervention Services – Milford

If you have experienced sexual assault or would like support during a sexual assault exam by a Sexual Assault Nurse Examiner (SANE), call our hotline: 1-800-511-5070. This free and confidential line will remain active, 24/7, without interruption through the COVID-19 crisis.

Individual, family and group counseling services are available virtually and over the phone. Schedule an appointment by calling 508-469-3135. Monday-Friday, 9 a.m.- 5 p.m.

Rape Crisis, Medical and Court Advocacy: This service is suspended until further notice.

We are suspending our hospital and court advocacy services until further notice. Survivors who are hospitalized or who have questions about a SANE exam can connect with an advocate over the phone for support by calling our confidential hotline at 1-800-511-5070 to speak to an advocate 24/7. TTY 508-478-4205 is available Monday-Friday, 9 a.m.-5 p.m.

Groups for Caregivers & Youth

©Copyright 2024, Wayside Youth & Family Support Network. All rights reserved.
Website Development by Lachance Web Design, LLC | Privacy | Site Map | Login | Employee Intranet