The Community Service Agency for the Framingham/MetroWest area

A Wraparound Program of Intensive Care Coordination and Family Support

Intensive Care Coordination facilitates care planning and coordination of services for MassHealth youth, with serious emotional disturbance (SED), under the age of 21, and enrolled in MassHealth Standard or CommonHealth who meet the medical necessity criteria for this service. 

INTENSIVE CARE COORDINATION (ICC)

ICC is a service that uses the Wraparound care planning process to coordinate multiple services and supports with families raising a child/youth with serious emotional issues.  Involvement and participation in ICC is voluntary.

A care coordinator is assigned to work with each youth and family enrolled in ICC.  The care coordinator is responsible for working with the youth and family to:

• Complete a risk management and safefy plan
• Conduct a comprehensive home-based assessment of the youth's and family's strengths and needs
• Assemble a care planning team of the family's preference made up of formal (e.g. teachers, state agency workers, etc.) and natural supports (e.g. friends, neighbors, etc.) to help support the youth and family
• Facilitate the development of an individual care plan (ICP) that guides the family and team in pursuing goals identified by the care planning team
• Make sure services and supports identified on the ICP are in place and well-coordinated over time

FAMILY SUPPORT AND TRAINING

Persons delivering this service are known as family partners. A family partner has experience as a caregiver of youth with special needs. The family partner works closely with the care coordinator (for youth in ICC) to support the parent(s) or caregiver(s) of the youth to ensure that:

• Families drive the care process
• The parent/caregiver knows how to navigate the child-serving systems
• Families can access available services and supports in the community
• Families can connect with self-help or support groups
• Parent/caregiver has support and coaching in reaching goals identified on the ICP

WHAT IS WRAPAROUND?

Wraparound is not a service but a process used to create, put in place, and monitor an individual plan that is created specifically to address the needs of a youth and builds on the strengths of the youth, family, team and community. Wraparound puts the family at the center of the planning process and builds a team around the family's vision for their child's future.  

FOR MORE INFORMATION OR TO MAKE A REFERRAL, PLEASE CONTACT:

Your call will be returned within 24 hours to schedule a face to face interview.